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Sep/09
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Common Sale Processes in SAP


Common Sale Processes in SAP

Pre Sale Activities > Sale Order Processing > Inventory Sourcing > Shipping > Billing > Payment

 Effective sales order processing connects all activity to customer demand in a series of integrated processes. The SAP System application component Sales and Distribution (SAP SD) makes this sales order processing possible. The steps in a sales process are then reproduced by electronic documents that are linked to each other.

The SAP sales and distribution process begins with establishing and maintaining customer relationships, and ends with invoicing for delivery of goods or service offered to the customer. Posting the customer incoming payments is part of the SAP System application component Financial Accounting.

The Customer Order Management cycle can begin with Pre-Sales Activities. For example, in response to a customer request, you create and send a quotation.

  • As part of sales order processing, you need to create a sales document. During procurement processes, the SAP System determines the supplier of the goods, based on data that you have stored in the system. Is the supplier from one of your delivering plants, and, if so, which one? Is the supplier a third-party vendor, and, if so, which one?
  • As part of shipping processing, you need to organize and perform the delivery of goods. So in the billing process, you create the invoice and transfer all the necessary data into Accounting.
  • As part of handling payments, you check open items and post incoming payments

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